Ride Metrix LogoRide Metrix

Privacy Policy

Last Updated: February 06, 2025

1. Introduction

Welcome to RideMetrix ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our snowboarding training application.

2. Information We Collect

2.1 Information You Provide

  • Account information (email address, username, full name)
  • Profile information (skill level, stance, home resort)
  • Training session data (location, duration, tricks practiced)
  • Performance metrics (confidence ratings, practice notes)
  • Payment information when purchasing premium features (processed securely through Stripe)

2.2 Automatically Collected Information

  • Device information (device type, operating system)
  • Usage data (app interactions, features used)
  • Session data (duration, frequency of use)
  • Location data (when tracking training sessions, if permitted)

3. How We Use Your Information

We use your information to:

  • Provide and improve our training services
  • Generate personalized AI-powered training analysis
  • Track your progress and skill development
  • Process payments and manage subscriptions
  • Send important updates about your account or the app
  • Analyze app performance and user experience
  • Ensure the security of your account

4. Data Sharing and Disclosure

We share your information with:

  • Third-party service providers (payment processing, analytics)
  • OAuth providers for authentication (Google)
  • AI service providers for training analysis (Anthropic)

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure database hosting
  • Encrypted data transmission
  • Regular security audits
  • Secure payment processing through Stripe

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your training data
  • Opt-out of certain data collection features
  • Manage your notification preferences

7. Premium Features and Payments

For premium features:

  • Payment information is processed securely through In-App Purchases
  • Subscription details are stored securely
  • You can manage your subscription through your account settings

8. Third-Party Services

Our app integrates with:

  • Google Sign-In for authentication
  • Stripe for payment processing
  • Anthropic for AI-powered training analysis

Each third-party service has its own privacy policy and data handling practices.

9. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

10. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes through the app or via email.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

12. Data Retention

We retain your data for:

  • Active accounts: As long as your account is active
  • Training data: As needed for service improvement and analysis

13. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

14. Cookie Policy

We use cookies and similar technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze app usage
  • Improve user experience

15. Compliance

We comply with applicable data protection laws and regulations, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable regional privacy laws